Control stays, sales and hotel finances in one system.
HotelDesk connects reservations and guest folios with itemized POS, cashier shifts, prepaid member accounts, accounting reports and traceable payments.
Reservation · Checked in Posted
POS invoice · M-Pesa receipt Matched
eTIMS submission Review
Cash drawer · Shift closed Reconciled
One database-backed workflow for front office, housekeeping, POS and cashiering, member deposits, payments, accounting and management reporting.
Run the hotel from arrival to financial close.
HotelDesk records operational and financial activity in the hotel database—not temporary browser demo state—so teams work from one traceable source of truth.
Reservations and front office
Multi-night pricing, amendments, cancellations, room assignment and moves, check-in, folio charges and payments, checkout and guest history.
Housekeeping operations
Checkout cleaning tasks, attendant assignment, arrival priority, cleaning progress, supervisor inspection, reopen controls and room-ready status linked to front desk.
Itemized POS and cashiering
Mixed VAT lines, split tenders, receipts, partial credit notes, voids, refunds, cash drawers, safe drops and shift variance reconciliation.
Accounting and reports
Double-entry journals, chart of accounts, trial balance, profit and loss, balance sheet, expenses, bank-statement import and matching.
Restaurant and kitchen
Menus, recipe costing, ingredient consumption, POS-linked kitchen tickets, station routing, preparation queues and service status.
Inventory and procurement
Multiple stores, weighted-average stock, suppliers, approved purchase orders, partial receiving, GRNs, counts, transfers and reorder alerts.
Staff and payroll
Employee records, shift scheduling, attendance, payroll calculation and controlled approval with tenant-separated access.
Rates and distribution
Rate plans, seasonal pricing, packages, corporate contracts, direct web bookings and secure channel mapping. Direct OTA activation requires provider approval.
Guest communication
Reservation-linked email, SMS adapter and Zivo WhatsApp templates with delivery history and duplicate-send protection. Provider credentials are required.
Payments and compliance
M-Pesa Daraja workflows, protected callbacks, reconciliation and KRA eTIMS submission controls. Each hotel supplies approved provider credentials.
Multi-property control
Group-level property membership, authorized switching, consolidated visibility and controlled access across related hotels.
Security and continuity
Tenant-scoped records, roles, audit retention, monitoring, encrypted daily backups and scheduled isolated restore testing.
Choose a plan based on hotel size.
Every plan begins with a 14-day trial. No card is requested at signup. Prices exclude third-party Safaricom, KRA, email, domain and implementation charges where applicable.
KES 7,500/month
Up to 30 rooms and 8 users.
- ✓ PMS
- ✓ POS
- ✓ Reports
KES 15,000/month
Up to 100 rooms and 25 users.
- ✓ PMS
- ✓ POS
- ✓ Accounting
- ✓ M-Pesa
- ✓ eTIMS
KES 30,000/month
Up to 1,000 rooms and 200 users.
- ✓ All modules
- ✓ Priority support
- ✓ Multi-outlet
Hotel data is separated and recoverable.
HotelDesk combines property-scoped records, role permissions, financial audit trails and scheduled operational checks.
- Encrypted database backupsDaily backup jobs, restore testing and configured retention.
- Health monitoringApplication, database, disk and backup checks run on the production server.
- Auditable operationsFinancial records, sensitive changes and provider callbacks remain traceable.
- Hardened web deliveryTLS, security headers, secure sessions, verified signup and login throttling.
From discovery to your first live shift.
Map your hotel
Rooms, rates, outlets, users, taxes and operating controls.
Configure and migrate
Set up access, import agreed data and connect approved providers.
Train and verify
Run real workflows, reconciliation and role-based acceptance checks.
Go live with support
Launch with monitoring, backups and a documented support process.
Tell us about your hotel.
Request a guided walkthrough and onboarding discussion. We’ll focus on the workflows that matter to your team.